Lily brings a wealth of experience in client relations, characterized by her exceptional communication skills and a deep understanding of customer service principles. She excels in acting as a primary point of contact for clients, ensuring that their inquiries are addressed promptly and effectively. Her responsibilities include relationship management, where she skillfully manages and nurtures client relationships, ensuring loyalty and satisfaction through regular check-ins and personalized support. Lily also collaborates closely with internal teams, including sales and marketing, to relay client feedback and implement strategies that enhance client retention. Known for her strong analytical skills, she adeptly resolves client issues, turning challenges into opportunities for improvement. She is a rising Senior at the University of San Diego double-majoring in Real Estate and Finance. She is Vice President of Industry and Community Relations for Real Estate Society, as well as Vice President of Internal Affairs for her sorority; Kappa Kappa Gamma. Her driven and detail-oriented nature enables her to handle multiple tasks efficiently, making her a reliable partner for clients.